Sector focus
Healthcare
Technology with impact
Digital delivery for healthcare
Opencast's digital expertise helps healthcare organisations to give patients and the people who support them the services they need to deliver.
We can help health organisations deliver better access, improved patient experience – and ultimately better healthcare. We will help them to move away from legacy technologies, offering a better user experience so that services can be more patient-centred, and ensure that sensitive data is kept safe and secure.
Opencast has worked in the healthcare sector since we were founded in 2012, helping organisations to make the most of new technologies and improve the experience of those who use the health service. We’re building our offer to help more healthcare organisations to deliver their work.
We believe in making life better through the power of people and technology, and our values – inclusive for all and working in partnership – align closely with those of the NHS.
We're able to grow the range of services we offer by using the expertise and knowledge of new people who've joined the team with direct experience inside the NHS and other healthcare organisations.

Our expertise
Collective knowledge
There are dozens of specialist consultants on the Opencast team with healthcare experience. Collectively, they bring decades of knowledge and expertise from public and private sector healthcare organisations, including:
NHS England
NHS Scotland
NHS Business Services Authority
NHS Digital
UK HSA
Care Quality Commission
Bupa
EMIS Health
Johnson & Johnson
Siemens Health
United Health Group.
Opencast consultants with health sector experience offer a range of specialist skills, including software developers, enterprise and technical architects, agile delivery managers, product owners, scrum masters, content designers, interaction designers, service designers and user researchers.

Who we work with
Portfolio of health experience
Opencast has worked with the NHS Business Services Authority, which provides business support services to the NHS. Our teams have worked on a range of NHSBSA projects and programmes, sharing expertise in user-centred design, programme, project and agile delivery, and software development. This work has helped BSA to modernise its systems and deliver the background services that enable the NHS to function.
Our teams have worked on health-focused projects with DWP Health and DWP Digital, with projects to support employees with disabilities and long-term health conditions, and helping to build the NHS prescription charge exemption service, saving the taxpayer millions of pounds every year.
We have also worked with digital health business eConsult Health – founded by four GP partners in south London to give patients better access to GP services. Our software and product teams have worked with eConsult to grow its technology services. eConsult is now live in over 2500 NHS GP practices and 10 emergency departments across the UK, where its technology is used to triage incoming patients.
In October 2023 we began work with the GMDN Agency – working with the leading global standard for the naming, classification and categorisation of medical devices on an upgrade of its user platform and digital offering.
Procurement frameworks
Opencast works in partnership with multiple government departments and can be found on official procurement lists of preferred suppliers on the following Crown Commercial Service (CCS) framework agreements. We are also on frameworks related to our healthcare work.
Digital Capability for Health 2
Digital Outcomes 6 (DOS)
NHS Shared Business Services Consultancy and Advisory Services for Health
G-Cloud 13
Cyber Security Services 3

Healthcare insights
Patient-centred care in the NHS
Opencast's new report on patient-centred care sets out the challenges and opportunities facing the health service. It explores how listening to the voices of patients, clinicians and other stakeholders is essential in building for the future.
Patient-centred care in the NHS sets out seven core principles that we see as essential for positive change. We know from experience that insights from users form the foundation for delivering the best solutions. These same insights are also critical to the delivery of truly patient-centred care.
Want the report?
Get your copy of Opencast’s patient-centred care in the NHS report, just share your name and email.


Review of healthcare apps for NHS England
NHS England engaged Opencast to review the user experience and functionality of the NHS app – with the ultimate objective of driving innovation and wider adoption of the channel.
Case study

Helping the GMDN Agency upgrade to improve efficiencies
The GMDN Agency is a registered UK charity responsible for the ongoing maintenance of the Global Medical Device Nomenclature (GMDN) database. The agency provides health authorities and regulators, healthcare providers, manufacturers and others with a system that allows an exchange of medical device information and supports patient safety.
Case study


eConsult’s AI transcriber frees up NHS GP time
GPs and other NHS healthcare clinicians working in the NHS face huge time pressures to do their jobs effectively. A factor that makes this pressure worse is the time it takes the clinicians to write up notes from patient consultations and devise treatment plans – with documentation taking up to a third of their precious time.
Case study


Helping eConsult scale its digital health offer
eConsult is a digital health company created by four GP partners to give NHS patients remote access to GPs through online consultations. The business has grown at pace and is now live in over 2,500 NHS GP practices and 10 emergency departments across the UK.
Case study


Improving the membership offer at the ALLIANCE
The ALLIANCE is the national third sector intermediary for health and social care in Scotland. It has a vision to make Scotland a place where everyone has a strong voice and enjoys their right to live well with dignity and respect.
Case study
Other sectors we work with

Financial services & fintech
Opencast has a strong heritage in financial services, having worked across the sector since we were founded in 2012.

Government and public sector
Government organisations work to improve people’s lives – and we work with them to deliver meaningful change.

Green tech and utilities
We know that technology holds some of the answers we need to big environmental challenges.





