Clients
When we work on projects, our goal is simple: to leave our clients in a better place than when we found them.
To help achieve this, we work as partners rather than simply as 'suppliers'. The duration of the partnerships we've had with our clients demonstrates that they value that approach. The diverse and extensive experience of our people helps add to the value that we provide.
Some key sectors we work with

Government and public sector
Government organisations work to improve people’s lives – and we work with them to deliver meaningful change.

Healthcare
We understand the challenges healthcare providers face in delivering the services that patients and professionals need.

Green tech and utilities
We know that technology holds some of the answers we need to big environmental challenges.

Financial services & fintech
We help financial institutions to deliver the digital services they need – and that their customers demand.
Case studies
Here you can read examples of Opencast's work with our clients, setting out in each the challenges we have faced, our response, and the impact of our work on that organisation.


Better banking data analytics
A Tier 1 banking client wanted to build a new data analytics calculation engine, to help it answer strategic business questions more easily. Opencast supported the bank with the work.
Case study


Working together at HMRC
HM Revenue and Customs (HMRC) urgently needed to provide new digital services to support people and businesses as the Covid pandemic took hold in 2020. Opencast played a significant role in helping it to deliver.
Case study


Hack to work with DWP
Opencast people are committed to sharing their technical expertise – especially where there is a positive impact on society. Technology has the potential to be a real force for good.
Case study


DWP employer support for disabled people
DWP Digital offers an online service to give employers the tools they need to empower and encourage disabled employees and those with health conditions. Opencast supported the project over a three-year period with development and user-centred design.
Case study


Helping DWP Digital improve consistency and standards
DWP Digital, part of the Department for Work and Pensions (DWP), wanted to see more consistency and standards in the way its systems were built, to help improve efficiency and reduce duplication. Opencast has worked with DWP Digital on digital projects in this space from 2020.
Case study


Helping HMRC deliver its new plastic packaging tax platform
Opencast worked with HM Revenue and Customs (HMRC) to help it deliver a platform for the new plastic packaging tax (PPT) online registration, return and payment service.
Case study


Delivering better post-Brexit fisheries certification
Working in the uncertain environment of Brexit and the pandemic lockdown, Opencast worked with Defra's Marine Maritime Organisation to help build a new online certification system for the efficient, compliant export of fisheries products to the EU.
Case study


Enhancing the electric vehicle charging experience
Opencast started work with electric vehicle (EV) charging business Elmtronics/Mer in 2021 as part of our increasing portfolio of projects seeking positive social impact.
Case study


Better decision making for offshore wind power
Opencast supported ORE Catapult, the Crown Estate and offshore wind farm owner/operators on SPARTA, a collaborative project to improve wind turbine operational performance by increasing safety, reliability and availability.
Case study


Review of healthcare apps for NHS England
NHS England engaged Opencast to review the user experience and functionality of the NHS app – with the ultimate objective of driving innovation and wider adoption of the channel.
Case study
Procurement frameworks
Opencast works in partnership with multiple government departments and can be found on official procurement lists of preferred suppliers on the following Crown Commercial Service (CCS) framework agreements. We are also on frameworks related to our healthcare work.
Digital & Legacy Application Services (DALAS)
Digital Outcomes 6 (DOS)
Digital Specialists & Programme (DSP) Lots 1 & 2
G-Cloud 14
Public Sector Resourcing (PSR)
Digital Capability for Health 2
NHS Shared Business Services Consultancy and Advisory Services for Health
Home Office Accelerated Capability Environment (ACE)
Quality Assurance & Testing
Cyber Security Services 3
Scottish Government Digital Technology and Cyber Services DPS
Achilles UVDB (Silver Plus)
Consellia Neutral Framework for Innovation
Digital Outcomes and Specialists 7
Technology Services 4
Survey results
Voice of client
At Opencast, we genuinely care about our clients’ outcomes, success, and the positive impact they have. We work collaboratively to ensure our clients and their customers, achieve the outcome required, delivering value and maximising return on investment (ROI).
At the end of last year, we asked our clients to complete a satisfaction survey, helping us better understand their expectations, wants and needs. This survey included a Net Promoter Score (NPS) which measures client satisfaction and loyalty.

























