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Clients

When we work on projects, our goal is simple: to leave our clients in a better place than when we found them.

To help achieve this, we work as partners rather than simply as 'suppliers'. The duration of the partnerships we've had with our clients demonstrates that they value that approach. The diverse and extensive experience of our people helps add to the value that we provide.

Department for Envirnment Food & Rural affairs Logo
Department for Envirnment Food & Rural affairs Logo
Department for Envirnment Food & Rural affairs Logo
DWP Logo
DWP Logo
DWP Logo
GMDN Logo
GMDN Logo
GMDN Logo
HMRC Logo
HMRC Logo
HMRC Logo
Home Office Logo
Home Office Logo
Home Office Logo
HUMA logo
HUMA logo
HUMA logo
Iam property logo
Iam property logo
Iam property logo
Lycetts logo
Lycetts logo
Lycetts logo
Mer logo
Mer logo
Mer logo
Marine management organisation logo
Marine management organisation logo
Marine management organisation logo
MoD logo
MoD logo
MoD logo
MoJ logo
MoJ logo
MoJ logo
Newcastle building society logo
Newcastle building society logo
Newcastle building society logo
NHS Business services authority logo
NHS Business services authority logo
NHS Business services authority logo
NHS England logo
NHS England logo
NHS England logo
Northumberland county council logo
Northumberland county council logo
Northumberland county council logo
NWG Living water logo
NWG Living water logo
NWG Living water logo
PTSG logo
PTSG logo
PTSG logo
Reboot the future logo
Reboot the future logo
Reboot the future logo
Sage logo
Sage logo
Sage logo
South tyneside council logo
South tyneside council logo
South tyneside council logo
Turing trust logo
Turing trust logo
Turing trust logo

Case studies

Here you can read examples of Opencast's work with our clients, setting out in each the challenges we have faced, our response, and the impact of our work on that organisation.

Opencast team member working at a computer in an office space
Pound icon

Better banking data analytics

A Tier 1 banking client wanted to build a new data analytics calculation engine, to help it answer strategic business questions more easily. Opencast supported the bank with the work.

Case study
Opencast team member working at a computer in an office space
Pound icon

Better banking data analytics

A Tier 1 banking client wanted to build a new data analytics calculation engine, to help it answer strategic business questions more easily. Opencast supported the bank with the work.

Case study
Opencast team member working at a computer in an office space
Pound icon

Better banking data analytics

A Tier 1 banking client wanted to build a new data analytics calculation engine, to help it answer strategic business questions more easily. Opencast supported the bank with the work.

Case study
HMRC logo

Working together at HMRC

HM Revenue and Customs (HMRC) urgently needed to provide new digital services to support people and businesses as the Covid pandemic took hold in 2020. Opencast played a significant role in helping it to deliver. 

Case study
HMRC logo

Working together at HMRC

HM Revenue and Customs (HMRC) urgently needed to provide new digital services to support people and businesses as the Covid pandemic took hold in 2020. Opencast played a significant role in helping it to deliver. 

Case study
HMRC logo

Working together at HMRC

HM Revenue and Customs (HMRC) urgently needed to provide new digital services to support people and businesses as the Covid pandemic took hold in 2020. Opencast played a significant role in helping it to deliver. 

Case study
Laptop screen with lines of code

Hack to work with DWP

Opencast people are committed to sharing their technical expertise – especially where there is a positive impact on society. Technology has the potential to be a real force for good.

Case study
Laptop screen with lines of code

Hack to work with DWP

Opencast people are committed to sharing their technical expertise – especially where there is a positive impact on society. Technology has the potential to be a real force for good.

Case study
Laptop screen with lines of code

Hack to work with DWP

Opencast people are committed to sharing their technical expertise – especially where there is a positive impact on society. Technology has the potential to be a real force for good.

Case study

DWP employer support for disabled people

DWP Digital offers an online service to give employers the tools they need to empower and encourage disabled employees and those with health conditions. Opencast supported the project over a three-year period with development and user-centred design.

Case study

DWP employer support for disabled people

DWP Digital offers an online service to give employers the tools they need to empower and encourage disabled employees and those with health conditions. Opencast supported the project over a three-year period with development and user-centred design.

Case study

DWP employer support for disabled people

DWP Digital offers an online service to give employers the tools they need to empower and encourage disabled employees and those with health conditions. Opencast supported the project over a three-year period with development and user-centred design.

Case study
Two Opencast team members working together in the Newcastle office

Helping DWP Digital improve consistency and standards

DWP Digital, part of the Department for Work and Pensions (DWP), wanted to see more consistency and standards in the way its systems were built, to help improve efficiency and reduce duplication. Opencast has worked with DWP Digital on digital projects in this space from 2020.

Case study
Two Opencast team members working together in the Newcastle office

Helping DWP Digital improve consistency and standards

DWP Digital, part of the Department for Work and Pensions (DWP), wanted to see more consistency and standards in the way its systems were built, to help improve efficiency and reduce duplication. Opencast has worked with DWP Digital on digital projects in this space from 2020.

Case study
Two Opencast team members working together in the Newcastle office

Helping DWP Digital improve consistency and standards

DWP Digital, part of the Department for Work and Pensions (DWP), wanted to see more consistency and standards in the way its systems were built, to help improve efficiency and reduce duplication. Opencast has worked with DWP Digital on digital projects in this space from 2020.

Case study
A bearded person working on a laptop, using multiple monitors with code and a video call in view.

Helping HMRC deliver its new plastic packaging tax platform

Opencast worked with HM Revenue and Customs (HMRC) to help it deliver a platform for the new plastic packaging tax (PPT) online registration, return and payment service.

Case study
A bearded person working on a laptop, using multiple monitors with code and a video call in view.

Helping HMRC deliver its new plastic packaging tax platform

Opencast worked with HM Revenue and Customs (HMRC) to help it deliver a platform for the new plastic packaging tax (PPT) online registration, return and payment service.

Case study
A bearded person working on a laptop, using multiple monitors with code and a video call in view.

Helping HMRC deliver its new plastic packaging tax platform

Opencast worked with HM Revenue and Customs (HMRC) to help it deliver a platform for the new plastic packaging tax (PPT) online registration, return and payment service.

Case study

Delivering better post-Brexit fisheries certification

Working in the uncertain environment of Brexit and the pandemic lockdown, Opencast worked with Defra's Marine Maritime Organisation to help build a new online certification system for the efficient, compliant export of fisheries products to the EU. 

Case study

Delivering better post-Brexit fisheries certification

Working in the uncertain environment of Brexit and the pandemic lockdown, Opencast worked with Defra's Marine Maritime Organisation to help build a new online certification system for the efficient, compliant export of fisheries products to the EU. 

Case study

Delivering better post-Brexit fisheries certification

Working in the uncertain environment of Brexit and the pandemic lockdown, Opencast worked with Defra's Marine Maritime Organisation to help build a new online certification system for the efficient, compliant export of fisheries products to the EU. 

Case study
Electric car charging, bright red car with charging cable plugged in, open charging port.

Enhancing the electric vehicle charging experience

Opencast started work with electric vehicle (EV) charging business Elmtronics/Mer in 2021 as part of our increasing portfolio of projects seeking positive social impact. 

Case study
Electric car charging, bright red car with charging cable plugged in, open charging port.

Enhancing the electric vehicle charging experience

Opencast started work with electric vehicle (EV) charging business Elmtronics/Mer in 2021 as part of our increasing portfolio of projects seeking positive social impact. 

Case study
Electric car charging, bright red car with charging cable plugged in, open charging port.

Enhancing the electric vehicle charging experience

Opencast started work with electric vehicle (EV) charging business Elmtronics/Mer in 2021 as part of our increasing portfolio of projects seeking positive social impact. 

Case study
Offshore wind farm

Better decision making for offshore wind power

Opencast supported ORE Catapult, the Crown Estate and offshore wind farm owner/operators on SPARTA, a collaborative project to improve wind turbine operational performance by increasing safety, reliability and availability.

Case study
Offshore wind farm

Better decision making for offshore wind power

Opencast supported ORE Catapult, the Crown Estate and offshore wind farm owner/operators on SPARTA, a collaborative project to improve wind turbine operational performance by increasing safety, reliability and availability.

Case study
Offshore wind farm

Better decision making for offshore wind power

Opencast supported ORE Catapult, the Crown Estate and offshore wind farm owner/operators on SPARTA, a collaborative project to improve wind turbine operational performance by increasing safety, reliability and availability.

Case study

Review of healthcare apps for NHS England

NHS England engaged Opencast to review the user experience and functionality of the NHS app – with the ultimate objective of driving innovation and wider adoption of the channel. 

Case study

Review of healthcare apps for NHS England

NHS England engaged Opencast to review the user experience and functionality of the NHS app – with the ultimate objective of driving innovation and wider adoption of the channel. 

Case study

Review of healthcare apps for NHS England

NHS England engaged Opencast to review the user experience and functionality of the NHS app – with the ultimate objective of driving innovation and wider adoption of the channel. 

Case study

Procurement frameworks

Opencast works in partnership with multiple government departments and can be found on official procurement lists of preferred suppliers on the following Crown Commercial Service (CCS) framework agreements. We are also on frameworks related to our healthcare work.

Digital & Legacy Application Services (DALAS)
Digital Outcomes 6 (DOS)
Digital Specialists & Programme (DSP) Lots 1 & 2
G-Cloud 14
Public Sector Resourcing (PSR)
Digital Capability for Health 2
NHS Shared Business Services Consultancy and Advisory Services for Health
Home Office Accelerated Capability Environment (ACE)
Quality Assurance & Testing
Cyber Security Services 3
Scottish Government Digital Technology and Cyber Services DPS
Achilles UVDB (Silver Plus)
Consellia Neutral Framework for Innovation
Digital & Legacy Application Services (DALAS)
Digital Outcomes 6 (DOS)
Digital Specialists & Programme (DSP) Lots 1 & 2
G-Cloud 14
Public Sector Resourcing (PSR)
Digital Capability for Health 2
NHS Shared Business Services Consultancy and Advisory Services for Health
Home Office Accelerated Capability Environment (ACE)
Quality Assurance & Testing
Cyber Security Services 3
Scottish Government Digital Technology and Cyber Services DPS
Achilles UVDB (Silver Plus)
Consellia Neutral Framework for Innovation
Digital & Legacy Application Services (DALAS)
Digital Outcomes 6 (DOS)
Digital Specialists & Programme (DSP) Lots 1 & 2
G-Cloud 14
Public Sector Resourcing (PSR)
Digital Capability for Health 2
NHS Shared Business Services Consultancy and Advisory Services for Health
Home Office Accelerated Capability Environment (ACE)
Quality Assurance & Testing
Cyber Security Services 3
Scottish Government Digital Technology and Cyber Services DPS
Achilles UVDB (Silver Plus)
Consellia Neutral Framework for Innovation

Survey results

Voice of client

At Opencast, we genuinely care about our clients’ outcomes, success, and the positive impact they have. We work collaboratively to ensure our clients and their customers, achieve the outcome required, delivering value and maximising return on investment (ROI).

At the end of last year, we asked our clients to complete a satisfaction survey, helping us better understand their expectations, wants and needs. This survey included a Net Promoter Score (NPS) which measures client satisfaction and loyalty.

© Opencast 2026

Registered in England and Wales

© Opencast 2026

Registered in England and Wales

© Opencast 2026

Registered in England and Wales