Artificial Intelligence (AI) is rapidly changing how analysis decision-making, and delivery happen, but it cannot replace human judgement, empathy, or ethical responsibility. Here Opencast Business Analyst (BA) Olawumi Joy Oladeji explores how Business Analysts (BAs) and Data Performance Analysts (DPAs) can use AI responsibly while maintaining trust and accountability to deliver better outcomes, particularly in complex, regulated environments such as government.

Modifying legacy systems presents real challenges. Whether its an unfamiliar code base, disregarded business logic which controls the flow of the application, or other aspects of an ageing system such as outdated norms, practices and repository structures. Senior Software Engineer Liam Treacy explores techniques and strategies which make the task easier.

Whether you’re a data practitioner or someone who works alongside data, you’ll know how daunting it can be to make sense of it – or help others do the same – but you rely on the numbers to shape the insights you need to make decisions that matter. This blog explains how storytelling techniques and service design bridge the gap between technical complexity and real-world understanding, all while shattering silos and shaping shared success.