Something Service Design specific here

Thanks for connecting with us

Andrew McMurray

Andrew McMurray

Director of Design & Delivery Capability​

Connect on

Juan Sebastián Sánchez

Juan Sebastián Sánchez

Senior Service Designer

Connect on

Ishika Mukherjee

Ishika Mukherjee

Lead User Researcher

Connect on

A person standing against a plain, light‑coloured wall in a relaxed, confident pose, with both hands in the pockets of high‑waisted blue jeans. They are wearing a black long‑sleeved blouse patterned with small, colourful motifs. Their long, wavy auburn hair falls over their shoulders. The image is softly lit and framed from mid‑thigh upwards, giving a clean, editorial‑style portrait suitable for a profile or team page.
A person standing against a plain, light‑coloured wall in a relaxed, confident pose, with both hands in the pockets of high‑waisted blue jeans. They are wearing a black long‑sleeved blouse patterned with small, colourful motifs. Their long, wavy auburn hair falls over their shoulders. The image is softly lit and framed from mid‑thigh upwards, giving a clean, editorial‑style portrait suitable for a profile or team page.

Juliet Kampasi

Juliet Kampasi

Service Design Lead

Connect on

A person wearing a dark jacket stands in a warmly lit lounge-style room with geometric artwork on the wall, a lamp, and a chair with an orange cushion.
A person wearing a dark jacket stands in a warmly lit lounge-style room with geometric artwork on the wall, a lamp, and a chair with an orange cushion.

Jen Blundell

Jen Blundell

Chief Capabilities & People Officer

Connect on

Photo of Ute, smiling at the camera wearing and orange shirt over and red top
Photo of Ute, smiling at the camera wearing and orange shirt over and red top

Ute Schauberger

Ute Schauberger

Service Design Practice Lead

Connect on

Andrew McMurray

Director of Design & Delivery Capability​

Connect on

Juan Sebastián Sánchez

Senior Service Designer

Connect on

Ishika Mukherjee

Lead User Researcher

Connect on

A person standing against a plain, light‑coloured wall in a relaxed, confident pose, with both hands in the pockets of high‑waisted blue jeans. They are wearing a black long‑sleeved blouse patterned with small, colourful motifs. Their long, wavy auburn hair falls over their shoulders. The image is softly lit and framed from mid‑thigh upwards, giving a clean, editorial‑style portrait suitable for a profile or team page.
A person standing against a plain, light‑coloured wall in a relaxed, confident pose, with both hands in the pockets of high‑waisted blue jeans. They are wearing a black long‑sleeved blouse patterned with small, colourful motifs. Their long, wavy auburn hair falls over their shoulders. The image is softly lit and framed from mid‑thigh upwards, giving a clean, editorial‑style portrait suitable for a profile or team page.

Juliet Kampasi

Service Design Lead

Connect on

A person wearing a dark jacket stands in a warmly lit lounge-style room with geometric artwork on the wall, a lamp, and a chair with an orange cushion.
A person wearing a dark jacket stands in a warmly lit lounge-style room with geometric artwork on the wall, a lamp, and a chair with an orange cushion.

Jen Blundell

Chief Capabilities & People Officer

Connect on

Photo of Ute, smiling at the camera wearing and orange shirt over and red top
Photo of Ute, smiling at the camera wearing and orange shirt over and red top

Ute Schauberger

Service Design Practice Lead

Connect on

Designing change with care

Complex services need joined-up design

We work with users, practitioners and delivery teams to understand the whole service, challenge assumptions and turn insight into practical improvements.

Featured vacancies

View all vacancies

Bid Writer (12 month FTC)

  • Company Core Functions

  • Hybrid - Newcastle, Edinburgh, Glasgow, Leeds, Manchester, Birmingham, Bristol, London

  • Permanent - Employee

View role

User Researcher - Senior Consultant

  • User Research

  • Hybrid - Newcastle, Edinburgh, Glasgow, Leeds, Manchester, Birmingham, Bristol, London

  • Permanent - Employee

View role

Product Manager - Consultant

  • Product Management

  • Hybrid - Newcastle, Edinburgh, Leeds, Manchester, Birmingham

  • Permanent - Employee

View role

Head of People Operations (14 month - Fixed Term Contract)

  • People Operations

  • Hybrid - Newcastle, Edinburgh, Glasgow, Leeds, Manchester, Birmingham, Bristol, London

  • Fixed Term Contract

View role

Bid Writer (12 month FTC)

  • Company Core Functions

  • Hybrid - Newcastle, Edinburgh, Glasgow, Leeds, Manchester, Birmingham, Bristol, London

  • Permanent - Employee

View role

User Researcher - Senior Consultant

  • User Research

  • Hybrid - Newcastle, Edinburgh, Glasgow, Leeds, Manchester, Birmingham, Bristol, London

  • Permanent - Employee

View role

⭐️

Connect to Content

Add layers or components to make infinite auto-playing slideshows.

Sign-up to receive our SDinGov report

By checking this box you agree to us contacting you about our products and services. You can unsubscribe from these communications at any time. For information on how to unsubscribe, as well as our privacy practices and commitment to protecting your privacy, please read our privacy policy

Sign-up to receive our SDinGov report

Follow us

Designing change with care

Complex services need joined-up design

We work with users, practitioners and delivery teams to understand the whole service, challenge assumptions and turn insight into practical improvements.

Designing change with care

Complex services need joined-up design

We work with users, practitioners and delivery teams to understand the whole service, challenge assumptions and turn insight into practical improvements.