Ute is a designer and anthropologist. Her creative practice is driven by openness, curiosity, and collaboration. She uses approaches and methods from service design, co-design, ethnography, and social research. This allows her to unravel and re-imagine experiences and services, and to lead and engage others in this process. Ute cares deeply about inclusive design and the impact her work has. She thrives where research, design and strategy meet. She has been at Opencast since 2022, working as part of our user-centred design practice. She has been our Service Design Practice Lead since July 2023.