Opencast's new report sets out the challenges and opportunities facing the NHS in delivering patient-centred care. It explores how listening to the voices of patients, clinicians and other stakeholders is essential in building for the future.

Patient-centred care in the NHS sets out seven core principles that we see as essential for positive change. We know from experience that insights from users form the foundation for delivering the best solutions. These same insights are also critical to the delivery of truly patient-centred care.