Clare is a Senior Consultant User Researcher who joined Opencast in January 2023. Prior to this, she worked on digital transformation projects across Scottish Government. Before career shifting into the world of technology and consultancies, she was a qualified primary school teacher who taught in London and Tokyo. She loves being able to combine her background in teaching with her role as a user researcher. A strong understanding of teaching and learning methods has equipped her with thinking creatively about the way in which she works alongside both participants and clients to ensure her work is more inclusive.
When it comes to making digital services more sustainable, research shows that many organisations don’t know where to begin. A user-centred design app...
Millions of UK citizens are still unable to access the internet in 2023 – and that’s a challenge for us all. Clare Welch explains why it’s vital for t...
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