Services

Live services support

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Live services support

Designing, delivering, optimising

We maintain critical and complex products, platforms, and infrastructure for our clients, working collaboratively on live online support services. We design and deliver through robust and secure processes, automating where possible with a mindset that is about continuous improvement. 

Live services support

Tools and practices

We work with our clients to support and maintain live services, either by improving existing live and support services or building new ones. We focus on optimising alerting systems that enable us to pick up faults faster and identify false negatives where they arise. 

Insights

Related insights

Careers

Why not join us?

Best people experience
Work that matters
Benefits and share options
Hybrid HQ and city hubs
Diversity and inclusion
Social purpose

Opencast is growing fast. Working for us will give you the chance to develop your career a part of a diverse, ambitious and highly motivated team. Check out our vacancies...

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