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Lessons from the Storm

Five insights for UK government technology from the COVID crisis


Need for speed

Government should make agile practices the norm, following established principles, coupled with a continued sense of urgency from the centre.


Remote is no obstacle

Remote working is a progressive way forward – and government should recognise the many benefits of working from home.

Circuit board

A single delivery platform

The approach taken by HMRC with its cloud platform for deploying applications at scale should be replicated elsewhere.

Puzzle piece

Better collaboration

Joint working seen between supplier teams should become the norm and continue with government technology projects moving forward.

connected laptops

Break down silos

Better alignment between government departments, should continue by default post pandemic, helping to deliver more user–centred services.

Lessons from the storm Cover

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