Our way to work success

Don’t Step Over the Milk

Taking the initiative

At Opencast, we encourage our people to thrive and survive by taking the initiative, even if they're new to the business. It's a philosophy we call 'Don’t Step Over the Milk'.

We like our people to be proactive, chip in and take responsibility for things that are outside of their job description. That includes picking up the milk if it’s there when you arrive for work. To us that means not seeing a problem and ignoring it because it’s the easy option.

Don’t Step Over the Milk is also the name of our team handbook. It sets out our philosophy, urging our people to take the initiative whenever they can – both internally and in work with our clients. Read more below about what Opencast does for its people – and what our people can do to succeed at work.

Things our people can do

There are loads of things our people can do to thrive and survive with us.

Get involved. Meet colleagues. Come to social events. Join online communities. Perhaps above all, work hard and be nice to people.

Success in our client work involves taking responsibility. That means becoming a key contact for clients. It means gaining their trust and respect. And suggesting ways they can improve. 

Our values

Five values define Opencast and our behaviour with our clients and with each other:

  1. We build trust
  2. We enable people
  3. We work together
  4. We do the right thing
  5. We make a difference.

Good consultants lead and advise

When people join Opencast, many have the title of ‘consultant’. We’re positive about what being a consultant means – and how that translates into the way our people work and grow.

The consultant's key role is to use what they know to help solve the challenges our clients face. They deliver value by developing skills and finding technology solutions.

A good consultant leads and takes ownership – setting direction, providing best practice and being a trusted, credible advisor – from discovery to live.

What we do for our people

  • Inclusive and diverse

    We want all our employees to feel welcome, respected and represented. 

  • Learning and growing

    We encourage our people to develop new knowledge and skills.

  • Supporting our people

    Pastoral support through 'people experience partners' and more.

  • Share in our success

    Share options for all give everyone a stake in our future.

  • Pensions and perks

    Generous matched pension and and leave on top of a competitive salary.

  • Family friendly

    Enhanced maternity pay and shared parental and adoption leave.

  • Forces friendly

    Supporting the ex-forces community through the Armed Forces Covenant.

  • Planet friendly

    Committed to a greener, cleaner future including through a carbon reduction plan. 

  • Giving for good

    We give 2.5% of our profits to charity and match fund individual giving.

Want to know more?

Do great things. And don't step over the milk!