Case study

Enhancing the electric vehicle charging experience

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Opencast started work with electric vehicle (EV) charging business Elmtronics/Mer in 2021 as part of our increasing portfolio of projects seeking positive social impact. 

Challenge

Elmtronics/Mer, the UK’s largest EV charge point provider, is helping to support businesses and fleet operators to make the switch to electric vehicles by providing reliable charging infrastructure. Its aim is to increase the number of charge points by tenfold in the next two years.

Opencast has worked with Elmtronics/Mer on building a ‘Hubsta Fleet’ dashboard into its existing back-office software. Hubsta offers businesses intelligent smart charging to help them manage their charge points, accounts, monitor user activity and allocate fleet usage.

Response

The new fleet dashboard has enhanced the product’s offering by integrating route optimisation and charge point operations, helping fleet operators to plan their electric journeys better.

After a discovery phase with a lead developer, business analyst, interaction designer and user researcher, we moved into a build phase and towards an MVP that has added developers and quality assurance expertise.

close up of a laptop navigating the Elmtronics website

Impact

Opencast’s user-centred approach is helping Elmtronics/Mer to improve dramatically the experience of using EV charging.

The new fleet dashboard is enhancing the product’s offering by integrating route optimisation and charge point operations, helping fleet operators to plan their electric journeys better

 

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