NHSBSA provides critical business services supporting NHS activities. The CDR is the main NHS database for processing transactions for drugs and appliances from the private sector, and for regulating prices.
Opencast joined NHSBSA on a project to decommission its outdated CDR desktop application, relocating the platform from a physical server to a new web-based host.
The existing platform was over 20 years old, unsupported and for many unfit for purpose. Within NHSBSA, team members could use the system, but often used time-consuming workarounds and manual data entry to extract information.
A key challenge was that the CDR database was relied upon by countless other applications, meaning changes to the database would affect those applications. A new API, connecting the applications, would help overcome that.