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Engagement Coordinator

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Engagement Coordinator

Team: Company Core Functions
Location: UK Wide
Commitment: Permanent
The Role

The Engagement Coordinator provides exceptional support services as part of the wider People team at Opencast. Working with the Head of Learning and Culture, you’ll coordinate all colleague engagement channels to ensure they are fully optimised and lead to clear actions that are tracked and delivered upon. You’ll organise and drive key initiatives that support a wide variety of engagement activity for people at Opencast. 
 
We’re looking for someone who will bring ideas and drive initiatives to seek new sources of engagement information, ensuring our people are provided with optimal opportunity to provide their input. You’ll work with the data and information you receive to make recommendations for action and plan for change.  
 
Culture at Opencast is hugely important as we grow our business. We’re looking for someone who is people-oriented, passionate, data-driven and excited to make business improvements that benefit everyone who works for our organisation. 

What you’ll do within our teams: 

  • coordinate all engagement activity across the company into one workstream, providing a consolidated view of levels of engagement as a whole 
  • continuously improve our practices and introduce processes that will improve the way we monitor and enhance the engagement of our people 
  • collaborate with teams across the business to bring data together, building an up-to-date picture of how our people feel, and track and drive key initiatives 
  • turn engagement data into compelling stories for our senior leaders 
  • administer our engagement platform to monitor inputs from our people  
  • schedule and coordinate quarterly surveys 
  • work with the Internal Communications Manager to promote activities within the company 
  • provide administrative support to working groups on topics including charity, inclusion, health and wellbeing 
  • monitor requests for volunteering and matched fundraising requests 
  • administer our voucher distribution account for reward and recognition. 

  • You’ll suit this role if you:  

  • have previous experience working in a people or engagement role 
  • are highly organised and have experience in managing multiple initiatives simultaneously 
  • are proactive in getting things done and working independently when needed 
  • have a passion for listening to what people have to say 
  • have great attention to detail 
  • are adaptable and inclusive in your approach 
  • genuinely love working with people. 
  • Bonus nice-to-haves:  

  • CIPD or people-focused qualification 
  • coaching qualifications or experience working in a coaching culture 
  • experience working with people data. 
  • About Opencast 
     
    Opencast is an ambitious, successful, and growing technology consultancy. We pride ourselves in the qualities of our people. We're inclusive, creative, and collaborative.  
     
    It's an exciting time to join us on our journey as we grow and expand our services to help our clients tackle bigger, more complex challenges. We plan to treble the size of our team by 2025 — but we’re determined not to lose our unique culture.  
     
    What makes Opencast right for you? 
     
    You don’t have to tick every box to join us. We’re looking for those brave enough to ask the right questions and do the right thing. We value and empower our people, doing right by each other. We work flexibly and keep hierarchy to a minimum.  
     
    Inclusion at Opencast 
     
    Opencast is an equal opportunity employer and we’re committed to creating an environment where everyone thrives. We don’t discriminate based on age, disability, ethnicity, family status, gender, race, religion, or sexual orientation.  
     
    If you’d like to be part of a team where your voice is heard and your involvement matters, please join us. We’re a better company because you’re with us.  
     
    Where you’ll work 
     
    At Opencast we trust our people to make the right decisions. You may work remotely from home or, depending on your project, you may be required to occasionally work at a client site or your nearest Opencast office.  
     
    Interview process 
     
    Interviews take place over Microsoft Teams. If that doesn’t work for you, we’ll do everything we can to support and make any necessary adjustments. We want to ensure everyone has the best possible interview experience.  
     
    Applicants from overseas 
     
    We accept applicants from overseas but once you’re appointed you need to work in the UK.  
     
    Want to find out more? 
     
    Visit our website at opencastsoftware.com to find out more about us, our work and the benefits of joining us.  
     
    If you’d like to talk directly about this role with the people leading our services, visit the Contact section of the website. We’re keen to chat.  
     
     

    About Opencast 
    Opencast is an ambitious, successful, and growing technology consultancy. We pride ourselves in the qualities of our people. We're inclusive, creative, and collaborative. 
     
    It's an exciting time to join us on our journey as we grow and expand our services to help our clients tackle bigger, more complex challenges. We plan to treble the size of our team by 2025 — but we’re determined not to lose our unique culture. 
     
    What makes Opencast right for you? 
    You don’t have to tick every box to join us. We’re looking for those brave enough to ask the right questions and do the right thing. We value and empower our people, doing right by each other. We work flexibly and keep hierarchy to a minimum. 
     
    Inclusion at Opencast 
    Opencast is an equal opportunity employer and we’re committed to creating an environment where everyone thrives. We don’t discriminate based on age, disability, ethnicity, family status, gender, race, religion, or sexual orientation. 
     
    If you’d like to be part of a team where your voice is heard and your involvement matters, please join us. We’re a better company because you’re with us. 
     
    Where you’ll work 
    At Opencast we trust our people to make the right decisions. You may work remotely from home or, depending on your project, you may be required to occasionally work at a client site or your nearest Opencast office. 
     
    Interview process 
    Interviews take place over Microsoft Teams. If that doesn’t work for you, we’ll do everything we can to support and make any necessary adjustments. We want to ensure everyone has the best possible interview experience. 
     
    Applicants from overseas 
    We accept applicants from overseas but once you’re appointed you need to work in the UK. 

    Want to find out more? 
    Visit our website to find out more about us, our work and the benefits of joining us. 

    If you’d like to talk directly about this role with the people leading our services, visit the Contact section of the website. We’re keen to chat. 
    Apply now

    Ask us anything

    If you’d like to talk directly with our service leads, we’re keen to chat. You might have a question about how we work, tech that we’re using or want to run an idea past one of our specialists.

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