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Digital Performance Analyst - consultant

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Digital Performance Analyst - consultant

Team: Digital Performance Analysis
Location: Hybrid - Newcastle, Edinburgh, Glasgow, Leeds, Manchester, Birmingham, London
Commitment: Permanent - Employee
The role

You’ll help clients improve their services by selecting the appropriate techniques to turn data into insights, by working within a product delivery team to develop performance measuring frameworks to track goals, user needs, or KPIs. You’ll operate within the client's requirements and the appropriate legal, technical and ethical constraints.

Leading by example and promoting Opencast’s approach, you’ll mentor junior colleagues, provide constructive feedback, and demonstrate an understanding of each product delivery stage and how to apply appropriate measurements for that phase of work.

Essential experience

- worked with data platforms such as Google Analytics, Splunk, Datadog, or similar
- working within a GDS delivery environment within a government department
- used data visualisation tools such as Data Studio to create service performance dashboards
- designed and implemented a performance framework including KPIs or OKRs for a service or product
- analytical skills in identifying the right data sources and then validate and understand how to interpret the results
- collected, collated, cleansed, and interpreted data to derive meaningful and actionable insights
- an ability to use the most appropriate medium to visualise data to tell compelling and relevant actionable stories
- created hypotheses that can be tested, and developed insights based on your findings

Desirable experience

- visualising data using Power BI, Tableau, QlikView, Power Query or similar
- scripting and programming languages such as SQL, Python, R etc
- security and data privacy
- making recommendations for service changes
- working within a GDS delivery environment within a government department
- valid Security Clearance or eligibility (5+ years residency in the UK)

We are not working with recruitment agencies on this vacancy. If you are interested in this position, please apply directly with Opencast.
What our offer includes 

A competitive pension, health cash plan, share options and discretionary bonus. 
Flexible hours and 25 days' holiday. Generous training budget. 
People to support you every step of the way. 
 
Where you’ll work 

Our approach is a mixture of working from our HQ and hub locations, client site or home, depending on the needs of your work.
 
We include you 

We welcome candidates from all identities, attributes, ways of thinking and backgrounds to thrive in a career at Opencast. Our aim is for the diversity of our people to be reflected in the solutions we deliver, to help create a fairer society for all. 
 
Interview 

Job interviews are on Microsoft Teams. We’ll make any adjustments to help you.  
  
Want to know more?  

Visit our website or email careers@opencastsoftware.com. 
Apply now

Ask us anything

If you’d like to talk directly with our service leads, we’re keen to chat. You might have a question about how we work, tech that we’re using or want to run an idea past one of our specialists.

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