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Digital Performance Analyst - consultant

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Digital Performance Analyst - consultant

Team: Digital Performance Analysis
Location: Hybrid - Newcastle, Edinburgh, Glasgow, Leeds, Manchester, Birmingham, London
Commitment: Permanent - Employee
Ready for a new challenge? 

Are you looking for work that makes a difference? Do you want to work with people who learn and grow together?  

If so, Opencast could be the place for you. We’re a growing tech consultancy that creates user-centred solutions with purpose for our clients in government and business. 

The role

You’ll help clients improve their services by selecting the appropriate techniques to turn data into insights, by working within a product delivery team to develop performance measuring frameworks to track goals, user needs, or KPIs. You’ll operate within the client's requirements and the appropriate legal, technical and ethical constraints.

Leading by example and promoting Opencast’s approach, you’ll mentor junior colleagues, provide constructive feedback, and demonstrate an understanding of each product delivery stage and how to apply appropriate measurements for that phase of work.

Essential experience

• Worked with data platforms such as Google Analytics, Splunk, Datadog, or similar
• Worked within a GDS delivery environment within a government department
• Used data visualisation tools such as Data Studio to create service performance dashboards
• Designed and implemented a performance framework including KPIs or OKRs for a service or product
• Analytical skills in identifying the right data sources and then validate and understand how to interpret the results
• Collected, collated, cleansed, and interpreted data to derive meaningful and actionable insights
• An ability to use the most appropriate medium to visualise data to tell compelling and relevant actionable stories
• Created hypotheses that can be tested, and developed insights based on your findings
• Valid Security Clearance or eligibility (5+ years residency in the UK)

Desirable experience

• Visualising data using Power BI, Tableau, QlikView, Power Query or similar
• Scripting and programming languages such as SQL, Python, R etc
• Security and data privacy
• Making recommendations for service changes

Salary

£45,000-£55,000 per annum

What our offer includes 

A competitive pension, health cash plan, share options and discretionary bonus. 
Flexible hours and 25 days' holiday.
People to support you every step of the way. 
 
Where you’ll work 

Your working time at Opencast will be split between multiple locations, including from our HQ and hub locations, client site or home. Travel is part of life at Opencast, and takes in account requirements of your work, our clients and your team.
 
We include you 

We welcome candidates from all identities, attributes, ways of thinking and backgrounds to thrive in a career at Opencast. Our aim is for the diversity of our people to be reflected in the solutions we deliver, to help create a fairer society for all.   
 
Interview 

Job interviews are on Microsoft Teams. We’ll make any adjustments to help you.  
  
Want to know more?  

Visit our website or email careers@opencastsoftware.com. 


We are not working with recruitment agencies on this vacancy. If you are interested in this position, please apply directly with Opencast.
Apply now

Ask us anything

If you’d like to talk directly with our service leads, we’re keen to chat. You might have a question about how we work, tech that we’re using or want to run an idea past one of our specialists.

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